I’m always impressed with good customer service. In fact, one instance stands out in my mind 17 years after it took place. Back in August 1994, my ex-husband needed new clothes for work, and we decided to check out a store that just opened at a mall […]
Read more →Here is a strategy that local small business owners would be wise to embrace. In our effort to bring the Community Marketing Program to Berkley, Mich., the owners of O’Mara’s Restaurant had become real boosters of the program. When they decided to expand their menu to breakfast, […]
Read more →